I refuse to start griping. The world is in a tizzy all around us and folks are either jubilant or angry. At this point, I could care less about the election. I am not going to let what is happening all around me get me in a tailspin. That includes work. First, let me say that I love going to the bank on bank days. I can have the worst day ever and the folks there always put a huge smile on my face. They are friendly, professional, outgoing, charismatic and make each feel as if they are family. That’s a rare gift in today’s world. Bankers are among those who have difficult positions. Anytime you deal with people’s money, you are dealing with their livelihood. In my case, I make deposits for the company I work for. Our company allows us to go to the bank 2 days a week if we have enough to justify it.
Then I have my wonderful customers. There is nothing like having people put a smile on your face when it’s been a tough day. One of my customers will often bring a beer for me and my assistant to have after hours. He has no idea what that gesture has meant to us. We also have customers who do the little things like take items to the dump that have been laying around. My assistant and I don’t expect anything from anyone. It’s just nice when you feel appreciated by your customers. I think that’s one of the reasons that I enjoy my job. Customers can be nice. They can also be rude but overall, I think when you deal with customer service, it’s important to remember that you have the power to control the outcome. Killing with kindness has become a valuable tool in many industries. But, kindness can become infectious. That’s a good thing.
So, today I have two challenges for you. The first is don’t gripe about anything. It’s harder than it sounds. Be appreciative for everything that you have in your life. Blessings can be abundant. It’s easy to look at what you don’t have. It’s harder to recognize the things that you do and even more difficult to remember it when you feel the weight of the world upon your shoulders.
The second challenge is to find at least three people who are frowning today. See if you can help lighten their mood. When we make the effort to communicate with others in a positive mode, it’s amazing at the opportunities that are presented. I’m keeping this blog short and sweet today. The biggest reason is that I want you to see the heart of the message. That is to treat each other well and be grateful for what you do have. There’s enough negativity around us. We don’t have to become part of the problem. If we become part of the solution, there’s nothing we can’t achieve.