For over 30 years I’ve worked in customer service. It’s been amazing to me how corporations expect excellent customer service. The expectation is for the representative to… Read more “Expecting Excellence- Receiving Mediocre”
For over 30 years I’ve worked in customer service. It’s been amazing to me how corporations expect excellent customer service. The expectation is for the representative to… Read more “Expecting Excellence- Receiving Mediocre”